Before you let anyone work on your vehicle at your own address, it is reasonable to want to know who is coming and how the job will be handled. This sets out what can be checked, and the limits we state plainly.
Mobile Auto Repair Pros, 440 Hawthorne Ave, Athens, GA 30606, on 706-940-4120. That number reaches the business directly rather than a call center booking on its behalf, which is why the person you describe the fault to is the person who turns up.
The service area is Athens and the communities around it, including Downtown Athens, UGA, Five Points, Normaltown, Boulevard, Eastside Athens, Watkinsville, Bogart and Winterville, along with the corridors most calls come from: Atlanta Highway, Broad Street, Lexington Road and Loop 10.
Those details are worth checking against anything else you find online. A business with a real address, a number that is answered by the people doing the work, and a service area it states plainly is easier to hold to account than one with none of the three.
An experienced working mechanic attends every job and carries out the work personally. Nothing is passed down a chain of trainees, and nobody is sent out to look at a fault they do not work on regularly. The van arrives with diagnostic equipment, tools and the parts the common jobs need, which is why most work is finished at the first visit rather than becoming a second appointment.
The fault is explained in plain language while the vehicle is in front of you, and you get the finding and a price before any work begins. If the diagnosis changes what the job turns out to be, you hear that before anything further happens rather than afterwards on an invoice. You can stand and watch the work being done if you want to, which is harder to do at a shop counter.
Parts are quoted before fitting. Where there is a choice between a budget part and a better one you are told which is which, and what the difference means for how long it lasts. No fixed price list is published, because the vehicle, the parts and the access all change the figure, and a number quoted without seeing the car would not be honest.
Some jobs belong in a shop and you are told before anyone comes out: engine teardowns, transmission removal, welding, full alignments, press work and anything needing a vehicle lift. A location that is not safe to work in is also a reason to decline. Being told that early saves you paying for a visit that cannot fix anything.
Diagnostics and warning lights, batteries, starters and alternators, brake work, cooling systems and overheating, air conditioning, oil and routine servicing, electrical faults, steering and suspension, exhaust work, filters, and the no-start calls that make up a good share of the week. Work trucks, diesel engines and trailers are covered as well, with heavy trucks handled through a separate network.
Any guarantee that applies to a repair is stated at the time of the work rather than implied here, and the same goes for parts: where a part carries its own warranty you are told what that covers before it is fitted. Nothing on this page claims a certification, a license or an insurance product that has not been put in front of you, which is deliberate. Claims like those are easy to type and worth nothing unless they can be checked.
The full range of everyday mechanical work is set out on Mechanic Athens GA, which is the best place to start if you want to see whether your job is one we take on.
Call and describe what the vehicle is doing, and we will tell you which job it is before anyone sets off. Call 706-940-4120.